Terms and Conditions

Last updated: May 18th 2023

Background

Welcome to Lantern Software Services Limited. Please read these Terms and Conditions of use thoroughly before accessing, obtaining or using any of our information, materials, product or services either through the lssl.ng website or via our mobile application.  These Terms and Conditions of use will serve as the basis of your relationship and an Agreement between us “we”  “our” and “company” and you “User” “Your”.

These Terms and Conditions outline Lantern’s obligations to you and vice versa.

By opting to open an account with us, you consent that the Terms and Conditions contained herein will become a legally binding agreement between you and the company. You further acknowledge that the personal identifiable information required to creating your account in line with our regulatory obligation that you supplied are accurate and complete.

 

About us

We are LANTERN SOFTWARE SERVICES LIMITED, RC 687239 (the “Company”), a company incorporated under the laws of the Federal Republic of Nigeria. With its registered office at No. 1 Ring road, OkeyWali Street, Ozuoba Port Harcourt, a Software Services Provider with advance software technology.

Eligibility and Acknowledgment

You hereby acknowledge that you have read, understood, and accepts the Terms and Conditions set out in this Agreement and any additional documents or policies incorporated into this Terms and Conditions by reference.

 By using our service, you represent and warrant that you have the full capacity and authority to agree to and be bound by these Terms and Conditions and to fully perform your entire obligation contained herein.

Also, if you sign up for the service on behalf of a corporation or an organization, using an email address provided by your employer or another organization, (i) you represent and warrant that you are an authorized representative of that entity with authority to bind that entity to these Terms and Conditions;

(ii) Your use of the service will bind that entity to these Terms and Conditions; and (iii) “you” and “your” in these Terms and Conditions will refer to both you and that entity.

1. Definition and Interpretation

In these Terms and Conditions unless the context otherwise requires, the following words and expressions shall have the following meaning:

1.1 “Account” means a unique account created for users to access any parts of our Services.

1.2 “Device” means any device that can access the Service such as a computer, a cell phone or a digital tablet.

1.3 “Parties” means you and our company.

1.4  “Service” refers to the use of our Website and \ or Software Application by you or other users within your organization.

1.5 “websites” refers to lssl.ng & mylanternapp.com, accessible from lssl.ng & www.mylanternapp.com respectively.

1.6 “Terms and Conditions” refers to these Terms and Conditions that constitute the entire agreement between you and the Company pertaining to the use of our Service and product.

1.7 “Lantern Software Services Limited” “Our”, “Company”, “We”, or “Us” are synonymous in these Terms and Conditions and are used interchangeably unless otherwise stated.

1.8 “Update” refers to the implementation of new features necessary for the optimal performance of our service.

1.9 “Working days” means every day of the week with the exception of Saturdays, Sundays and every public holidays declared by the Federal Government of Nigeria.

1.10 “Data” refers to any information supplied by you or other persons to our website or application essential for the procurement of our services.

1.11 “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1.12 “Terms and Conditions”, “Terms of Use”, “User Agreement”, “Terms”, and “Agreement” are synonymous and used interchangeably.

2. General Terms of Service

Subject always to your continuing compliance with the terms of this Agreement and payment of the necessary fee for our platform, you warrant to accept   all permissions requested by our site or app upon initial download, including the permission to access your media library, phone biometrics, face ID, camera, and use location data;

create and maintain a complete, true, accurate and current profile on our platform, including a working email account, resident address, date of birth, next of kin, gender and correct mobile phone number for proper customer documentation and  to receive notification from the Company;

Acquire the necessary packages for the proper operation of our services on your devices;

Properly configure your devices to work with our services; and

Agree to any other agreements presented by US as may be required by a Service Provider to obtain products or services necessary for the proper operation of our services.

 

3. Use of Our Service

These Terms and Conditions are the only requirements that are applicable to the use of our website or mobile application and constitute a legally enforceable contract protecting your rights as a valued customer and our rights as a company. You agree that by creating an account with us, you unconditionally accept these terms.

You consent without limitations that:

  1. You may only use the website or application for payment operations and financial services including scheduling, locking funds till due date(s) and other value added services limited to payment operations.
  2. You will not make any speculative, false or fraudulent transactions or payment operations. If we reasonably believe that such activities has been made, we reserve the right to cancel same and inform the relevant authorities.
  3. Failure to provide all necessary information will result in the unavailability of services.
  4. Engaging in any other activity considered by the Company to be in conflict with the intent of this Agreement or the intended use of our Services is a ground for account suspension and termination.
  5. Your Account will be self-directed and that you are solely responsible for all purchases, payment transactions, investment decisions and instructions placed in your Account.    

 

4. Age Restriction

Our Service is not designed for anyone under the age of 13.

Children may not access or use the service unless their use is directly authorized by their parent, guardian or another authorized adult who agrees to be bound by these Terms and Conditions; hence, we do not knowingly collect personal data from anyone under the age of 13. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers & database.

5. Subscription and Renewal

Access to our service is activated upon subscription via our website or mobile applications; the initial subscription terms shall commence on the date of your subscription via our online subscription form and subsist for a period ranging for three (3) months to two (2) years, depending on your package selection.

  5.1 Renewal

 Renewal is not automatic save except when the automatic funding option is turned on; in which case the current package will be renewed at the expiration of the initial subscription unless one of us gives the other written notice that it does not intend to renew the subscription.

In addition, written notice of non-renewal must be sent no later than sixty (60) days but no less than thirty (30) days in advance of the end of the subscription Term to support@mylanternapp.com

The renewal subscription term will incorporate the current Terms and Conditions of this Agreement and subject to the renewal pricing option listed for you in the renewal form.

6. Payments

Payments can be made through various payment options on our platform such as Visa, Master card, Verve or through other online payment channel.

All payments via these options are subject to validation checks and authorization by the issuer and service are rendered upon confirmation of payment; hence, we will not be liable for any delay or non-delivery of your payment.

In addition, fees payable is exclusive of any applicable federal, state, municipal or other Taxes or duties, including but not limited to VAT, unless otherwise agreed.

 

7. Copyrights and other intellectual proprietary rights

The logo, slogans and all trademarks displayed on the site or application including but not limited to the design and mark “lssl.ng”, “mylanternapp.com” and “mylanternapp” belongs to Lantern software service limited. Nothing on this site including the granting of access should be construed as granting any license or right of use to the trademark or copyright  without a written authorization of Lantern Software Services limited, any breach will be enforce strictly.

In addition, the service and its novel content, functionality, features are and will remain the exclusive property of the company; hence, you shall not bypass or attempt to bypass, misuse or destroy any protected material.

Nothing in these Terms and Conditions should be construe as conveying any title, rights or interest in the intellectual Property of Lantern Software Services Limited.

Under no condition should you question or dispute the ownership of such rights at any time during the subsistence of this Agreement and thereafter.

Lantern Software Services Limited undertakes that their service does not infringe or violate any third party rights, patent, copyrights, trademark or other intellectual property rights.

8. Confidentiality

By the nature of this agreement, parties may have access to information that are designated as Confidential, such confidential information includes without limitation: parties business strategy, pricing, payment structure, design, material and all other information classified as Confidential.

The subject matter of these Terms and Conditions and any other information obtained by either the company or the user, pursuant to the services render are Confidential and save except in accordance with the company’s privacy policy shall not be disclosed by either party to any third-party.

Each party undertakes to take reasonable steps to prevent any unauthorized access, coping, use, transfer, disclosure, distribution or possession of such information.

 

9. Forced Withdrawal

Our services include a Forced withdrawal. The Forced Withdrawal feature (the “Feature”) allows eligible users to immediately withdraw scheduled funds before the agreed stop dat These Terms & Conditions (the “Terms”) govern your access to and use of the Feature and form a binding agreement between you (“you” or “User”) and Lantern Technologies Ltd. (“Lantern,” “we,” “our,” or “us”). By tapping “Withdraw Now” or otherwise using the Feature, you confirm that you have read, understood, and agree to be bound by these Terms, 

Lantern’s General Terms of Service, Privacy Policy, and any additional policies referenced herein (collectively, the “Lantern Agreement”). Once a Forced Withdrawal is processed, it cannot be reversed. Ensure your bank details are correct before confirming. Lantern is not liable for delays caused by third‑party processors, network downtime, or force majeure events. Suspicious activity may trigger additional verification or result in a declined transaction.The Force Withdrawal feature (“Feature”) lets eligible users withdraw scheduled funds before the original stop‑date. By tapping “Withdraw Now” you agree to the Lantern Agreement (General Terms of Service, Privacy Policy, etc.) and the following conditions:

  1. Irreversible: once processed, a Force Withdrawal cannot be undone.
  2. Accuracy required: you must supply correct bank details; Lantern is not liable for delays caused by banks, processors, network outages, or force‑majeure events.
  3. Compliance checks: suspicious activity may trigger extra verification or lead to a declined transaction.

How the forfeiture is calculated:

  1. Determine schedule progress: Percentage Elapsed = (daysElapsed ÷ totalScheduleDays) × 100, where daysElapsed is the number of days from the schedule’s start date to the withdrawal date. If the result is below 0 (schedule not started), it is treated as 0 %. If it exceeds 100 %, it is capped at 100 %.
  2. Apply the forfeiture band:
    1. 0 – 24 % elapsed → 80 % of the funds are forfeited.
    2. 25 – 49 % elapsed → 70 % forfeited.
    3. 50 – 74 % elapsed → 50 % forfeited.
    4. 75 – 99 % elapsed → 40 % forfeited.
    5. 100 % or more elapsed → 0 % forfeited (no penalty).
  3. Compute your payout:
    1. Withdrawable Amount = scheduledFunds − (scheduledFunds × forfeiturePercentage)

Example:

If 40 % of the schedule has elapsed, the forfeiture percentage is 70 %. You receive the remaining 30 % of the scheduled funds. When the schedule is fully mature (100 % elapsed), you may withdraw the entire amount with no forfeiture.

In no event shall Lantern be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of (or inability to use) the Force Withdrawal Feature. Lantern’s total liability for damages under these Terms shall not exceed the total amount of forfeiture fees you paid, if any, in relation to the Force Withdrawal.

 

 10. Assignment

These Terms and Conditions serve as a binding contract on “you”, “us”, and “our” respective successors or assigns.

You may not assign, transfer, charge or otherwise disposed of any rights or obligation arising under it without the prior written authorization which will not be unreasonable withheld. The company is permitted to assign, transfer, and sub- contract its right and \ or obligation under these Terms without any prior notice.

 

11. Entire Agreement

These Terms and Conditions expresses the complete understanding of the parties in respect of the subject matter of these Terms and Conditions, and supersedes any prior or contemporaneous proposal, representation, agreement and understandings, whether written or oral concerning the use of the service.

12. No Warranty

Our service is  on “as is” basis with all faults, and Lantern Software Services Limited makes no warranties or representations whether express or implied of any kind related to our website or software application, or any content, products or services available in or connected to the website.

 

13. Links to Other Websites

Our Service may contain links to other third-party websites or services that are not operated by us. If you click on a third party link, you will be redirected to that third party’s site.

We strongly advise that you review the Privacy Policy of every site you visit as

Lantern Software Services Limited has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.

Also, material advertised on these sites are not published by Lantern Software Services Limited and we shall not be liable for any personal interpretation or subsequent action in connection to such material.

 

14. Privacy Policy

Lantern Software Services Limited’s privacy policy describes how lantern collects, use, transfer, discloses and preserve your personal data. By creating an account with us, you acknowledge that you have read, understood and agree to our privacy policy in full, and that the privacy policy shall be incorporated into these Terms and Conditions. Our privacy policy is available at www.lssl.ng & www.mylanternapp.com

 

15. Restrictions on Use of the Service

As a condition of use, you shall not yourself or through any third-party  use the Service for any purpose that is unlawful or prohibited by these Terms and Conditions of use or any other purpose not reasonably intended by Lantern Software Services Limited which includes without limitation to the following

  1. To abuse, harass, threaten, impersonate or intimidate any person;
  2. To post or transmit, or cost to be posted or transmitted any communication designed or intended to obtain password, account or private information from other Lantern Software Services Limited user
  3. To create multiple account for purposes of fraud or other illegal acts.
  4. Downloading the Lantern Software from an unauthorized site or using the Lantern Software Services Limited Site or App without first agreeing to this Agreement as it may be amended from time to time;

Subject to your compliance with these Terms and Conditions,  The viewing, printing, or downloading of any document or file from the site or app confers only limited,  non-exclusive, non-transferable, revocable licence, solely for your personal use and benefits and shall not be republished, assigned, distributed, sub-licence, rent, lease, sold or used in the preparation of derivative works or other use. You are also responsible for any activity conducted on your account in that regard.

In furtherance, no part of any form, document or file may be reproduced in any form or incorporated into any retrieval system, electronic or mechanical, other than for your personal use.

 

 16. Extended Non-Use

Your non- use of our service for our extended period is not tantamount to the termination of this Agreement; hence any monies due and payable by you to us before, during or after the period of your non-use shall remain payable and become due immediately upon your reactivation.

Any request by you for the roll-over of any existing package is at the sole discretion of the Company and subject to payment of applicable fees to be decided by the company.

In addition, the termination or non-use of our service will not relieve the continuing obligations under these Terms and Conditions, including but not limited to provisions of clauses (7) intellectual protection, (21) indemnity.

 

17. Availability of Service

Although, we reasonably believe that our services will be available at all times, however, there may be times when we need to disable the site temporarily to allow for maintenance and update. In such instance, our services may be disrupted or suspended with or without notice and the company will not be liable for any unavailability of our service during this period. However, the company will endeavour to notify you if the disruption is likely to cause a significant adverse effect within a reasonable time.

   

18. Support

Support is included in your subscription service, our experienced customer relation professionals, are always on stand-by during working days 9.00 am – 5.00 pm, to render support and assistance to you our valued customer. Any issue or enquiries made through our dedicated email and telephone lines are logged and followed up until a solution is provided.

We provide standard industry support services which comes at a fee that is determined by the Company, these includes without limitation:

18.1 Consultancy service– Lantern Software Service Limited may be consulted whether remotely or physically to assist in the setting up of Software configuration;

18.2 Audit support– where our support is required to facilitate your personal or organizational internal or external audits, we shall work with you to achieve this, in line with these Terms and Conditions’

18.3 Training services– where our support is needed in the training of your staff, we shall both agree on the modalities and conditions of providing same.

 

19. Suspension and Termination of Services

i. We reserve the sole right to terminate or suspend your account immediately, without any prior notice for any reason whatsoever, including without limitation if you breach any provision of these Terms and Conditions.

We may also suspend or terminate your access to our services if:

ii. Your subscription fees remains unpaid after six (6) days notice of non-payment is sent to you, the suspension of service does not relieve you of your monetary obligations to Lantern Software Service Limited in such instance.

iii. We reasonably believe that your continuous use of our service pose a significant treat or risk to our business;

iv. We believe that your actions may inflict harm or cause financial loss to our other users;

v. We are unable to verify or authenticate the personal identifiable information that your supplied during registration; and

vi. We suspect the introduction or existence of viruses, worms, Trojan horses or other computer malware associated with your account that is capable of damaging or interfering with the optimal performance of our services.

You can also terminate your subscription and delete your account yourself at any time, through your account management page. Note however that such termination and deletion will result in the deactivation of your account and access to it, and the deletion of other content you collected through use of the service. Upon Termination, your right to use the service ceases immediately. However, any provision of these Terms and Conditions intended either expressly or impliedly to survive the termination of this agreement, shall survive this Agreement, including all rights belonging to us under this agreement.

 

20. Limitation of liability

Subject to the extent permitted by law, Lantern Software Services Limited will not be liable for any loss of data, profit, income, goodwill, cost of procuring substitute services, loss of business opportunities, loss of use or equipment or facilities or interruption of business, damage to reputation, lost of revenue, legal cost and/ or settlement cost, contract or any punitive, special, incidental, or consequential damages arising out of or in connection with her services or products;

The company’s liability also will not extend to any damage caused by (a) unauthorized access to the services as result of your negligent or intentional acts or any failure to take reasonable precaution to protect your security, login details or device (b) you also failed to promptly inform us of the breach(c) you actions on our platform amounts to fraud;

In any case, our liability to you or any third party when established shall not exceed the fees paid to us in relation to the specific activity or transaction that gave rise to the claim unless otherwise awarded by a court of competent jurisdiction.

21. Force majeure

Subject to applicable law, under no circumstances shall Lantern Software Services Limited be liable for any delay or failure to perform resulting directly or indirectly from an event that may be deemed a force majeure event including but not limited to, any act of God such as (fire, earthquakes, flood, tornadoes, storm, hurricane), act of war both declared and undeclared, strike, riots, civil commotion, government sanctions, accident, power failure, internet and communication link failure, or any technical failure caused by devices, matters or materials.

22. Indemnity

You hereby agree by these terms and condition to indemnify the company to the fullest extent, against any \ and all losses, damages, claims or expenses incurred or suffered by the company as a result of the your breach of the provisions of these Terms and Conditions or the documents its incorporate by reference, or your violation of extant Law, and \ or infringement of a third party’s right in relation to your use of our service.

23. Dispute Resolution

Subject to other provisions of this Agreement, the Parties agreed that they shall use their best endeavors to settle any disputes between them, arising from or connected with this Agreement, within 14 (fourteen) days of the occurrence of same.

Any dispute, which cannot be mutually resolved by the parties, shall first be referred to arbitration in accordance with the provisions of The Arbitration and Conciliation Act (Chapter A18, Laws of the Federation of Nigeria 2004)

The Arbitrator shall be appointed by the Parties. If the parties fail to agree on the sole Arbitrator, the Arbitrator shall be appointed by the president of the Chartered Institute of Arbitrators, Nigeria

The venue of Arbitration shall be the following places:

Lagos and Port Harcourt, Nigeria

The decision of the arbitrator(s) shall be final and binding on all the Parties and shall be enforced by any competent Court.

24. Severability

Every provision of these Terms and Conditions are intended to be severable. If any provision of these Terms and Conditions is held to be invalid by a court of competent jurisdiction in Nigeria then these Terms and Conditions will be deemed amended to the extent necessary to render the otherwise unenforceable provision, and the rest of the Terms , valid and enforceable. If a court declines to amend this Agreement as provided herein, the invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of the remaining terms and provisions, which shall be enforced as if the offending term or provision had not been included in this Agreement ab initio.

25. Waiver

Except as provided herein, none of the provisions of this terms and condition of use shall be deemed to have been waived by any act or acquiescence of either Party. Only an additional written agreement can constitute waiver of any of the terms of this Agreement between the Parties. No waiver of any term or provision of this Agreement shall constitute a waiver of any other term or provision or of the same provision on a future date.  The Failure to enforce any right provided in this Agreement shall not constitute a waiver of any prior and or subsequent rights.

In addition, the non-specification of a particular legal or equitable remedy shall not be construed as a waiver, prohibition or limitation of any legal or equitable remedies in the event of any breach of the provisions of these Terms and Conditions.

26. Governing Law & Jurisdiction

These Terms and Conditions shall be constructed in accordance with the laws of Nigeria. The Court of Lagos, and /or Port Harcourt Nigeria shall have exclusive jurisdiction over any dispute arising out of these Terms and Conditions or its existence, validity, or termination or relating to non-contractual or other obligations contained herein.

27. Changes to these Terms and Conditions

These Terms and Conditions will be reviewed and updated every year or more frequently if there are changes or update to our service. We therefore reserve the right, at our sole discretion to modify or change the content of this Terms and Conditions at any time in order to adapt the changes.

In that context, the Terms and Conditions will be republished on our sites to acquaint you with any changes directly and if there are other significant changes we will inform you via email.

We will also let you know via email, prior to the change becoming effective and update the “Last updated” date at the top of this Terms and Conditions.

You are advised to review this Terms and Conditions periodically for any changes; as changes to these Terms and Conditions are effective as soon as they are posted on this page.

 By continuing to use our service after those revisions are in force, you consent to be bound by the revised Terms. If you do not agree to the modified or new Terms and Conditions in whole or in part, please stop the use of our Service.

I understand

 

Contact us

If you have any query regarding these Terms and Conditions, you can reach out to us: